Need help with TryIt?

Trouble signing in, or need to change your email, username or password.

1. TryIt accounts are created with an email address and password on the Sign Up screen.
2. Forgot your password? Tap Log In, then Forgot password, and we will email you a reset link. Check your spam folder if it does not arrive within a few minutes.
3. To change your username, display name, bio or avatar, open Profile, then Edit Profile.
4. Signed out unexpectedly? Close and reopen the app once. If the problem continues, email us and include the email address on your account.

Creating posts, adding photos or video, captions, categories and outcomes.

1. Tap the + button in the tab bar to create a new Try.
2. Add up to several photos or a video, write a caption, pick a category, and set the date you tried it.
3. Set your outcome — Must Try, Worth It, Maybe, or Not For Me — so other people know how it went.
4. To edit or delete a post, open it from your Profile, then use the menu in the top corner of the post.
5. Uploads need a stable connection. If a post is stuck uploading, check your signal and try again.

Adding people to your Top 8, reordering, removing, and sharing your crew.

1. Your Try Crew is your Top 8 — the eight people you try things with most.
2. To add someone, open their profile and tap Add to Try Crew. Your crew holds a maximum of 8 people.
3. To remove someone, open Profile, find My Try Crew, and tap the crew member you want to remove.
4. Tap Share in the My Try Crew header to share your Top 8 list as text with friends.
5. If your crew is full, remove a member from your Profile first, then add the new person.

Report content that breaks our rules, or block someone so they cannot reach you.

1. To report a post, open it and use the menu in the top corner, then choose Report.
2. To block someone, open their profile and choose Block. Blocked people cannot follow you, message you, or see your posts, and they are removed from your Try Crew.
3. You can unblock someone at any time from Settings.
4. We review reports of harassment, spam, nudity, hate speech and unsafe challenges, and we remove content or accounts that break our rules.
5. If something is urgent or involves someone's safety, email us directly and we will prioritise it.

Permanently delete your TryIt account and the content attached to it.

1. Open Profile, tap the Settings icon, scroll to the Danger Zone, and tap Delete Account.
2. You will be asked to confirm. Deleting is permanent and cannot be undone.
3. Your profile, posts, reactions, comments and messages are removed from TryIt.
4. If you cannot access the app to delete your account, email us from the address on your account with the subject Delete My Account and we will process it for you.